Shopify–3PL exception audit

Find the orders your systems disagree about.

We reconcile Shopify orders against 3PL fulfillment and inventory records to identify missing handoffs, delayed shipments, tracking gaps, refund exposure, and inventory blockers—before they become recurring customer problems.

No production changes. No app installation. Source files can be anonymized.
Commerce Ops Exception Audit demo
Missing ordersPaid in Shopify, absent from 3PL records
Fulfillment failuresRejected, delayed, or inconsistent status
Refund exposureShipment and refund activity out of sequence
Inventory blockersSKU mapping or quantity conflicts

Not another dashboard.

The audit produces an actionable exception queue with source evidence, severity, estimated exposure, likely root cause, and the next operational action.

Reconcile

Compare Shopify order states against the 3PL fulfillment and optional inventory export.

Prioritize

Rank issues by operational severity and estimated financial exposure.

Fix the system

Separate one-off data errors from repeatable workflow failures and define the highest-ROI automation.

What the audit checks

Checks are applied only when the supplied data supports them.

Order handoff

Paid orders missing from the 3PL, rejected requests, and orphan records.

Fulfillment and tracking

Orders stuck beyond SLA, shipped-but-unfulfilled states, missing or mismatched tracking.

Refund and inventory

Refund-after-shipment exposure, SKU mapping failures, and obvious inventory blockers.

Fixed scope. Clear decision.

The first engagement is deliberately small and read-only. It determines whether a larger integration or monitoring system is economically justified.

Commerce Ops Exception Audit
$500
Up to 30 days of Shopify order data
One 3PL fulfillment export
Optional inventory export
Exception CSV and executive HTML report
Root-cause and automation roadmap
Findings walkthrough
50% to start, 50% on delivery. Typical turnaround: 3 business days after data acceptance.

Common questions

Will you change our systems?

No. The audit is read-only. Any implementation or automated remediation requires a separate approved scope.

Do you need customer personal data?

No. Names, addresses, phone numbers, and payment details are not required for the standard audit and should be removed where possible.

Is this an accounting audit?

No. It is an operational reconciliation. Estimated exposure helps prioritize work and is not a guaranteed loss or recovery.

What happens after the audit?

You can implement the recommendations internally or request a separate fixed-scope automation project.

Start with evidence

See which orders need attention before adding another integration.